State Farm® Insurance Agent Julie Ngo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roger Cude
November 13, 2024
5
out of
5
rating by Roger Cude
"Roberto handled my request for information promptly. I would highly recommend using this agency. Julie Ngo is an exceptionally good insurance agent."
We responded:
"Roger, thank you for your wonderful review! I'm happy Roberto could assist you promptly. Your recommendation means a lot to us, and I'm grateful for your kind words about our office. We're always here to help with any of your insurance needs. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Kathy Sizemore
October 17, 2024
5
out of
5
rating by Kathy Sizemore
"I can’t say enough great things about Julie Ngo’s State Farm Insurance Agency! Every time I’ve interacted with her team in the community, they’ve been incredibly friendly and helpful. It’s clear that customer service is a top priority. They always go above and beyond to answer questions, and their professionalism really stands out. What truly sets this agency apart is Julie herself. She’s not only a fantastic leader but also a deeply involved member of our community. Julie gives back to various nonprofits and is genuinely committed to serving the people around her. It’s inspiring to see someone so dedicated to both her profession and her community. I highly recommend her and her team!"
We responded:
"Kathy, thank you so much for your wonderful review! I'm really happy to know that our team has made such a positive impression on you. We truly prioritize customer service and it's great to see that reflected in your interactions with us. Your kind words about my involvement in the community mean a lot. Giving back and supporting local nonprofits is something I'm very passionate about. It's incredibly rewarding to serve our community both professionally and personally. We appreciate your recommendation and are here to help with any questions or needs you may have in the future. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Elizabeth Berry
October 10, 2024
5
out of
5
rating by Elizabeth Berry
"Alex has been wonderful assisting me and so very patient with my crazy schedule. I highly recommend!"
We responded:
"Elizabeth, thank you for your kind words! I'm glad to hear that Alex has been able to assist you effectively and accommodate your busy schedule. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Lucky Applefritter
October 1, 2024
5
out of
5
rating by Lucky Applefritter
"Julie and her staff are consummate professionals who have provided our entire family with service beyond the call of duty for years. We feel better that our home and automobiles are covered by her team. *Update*. My latest incidents Jan 2023 and Sept 2024 were both for windshields repairs. Not surprisingly, State Farm was eager to help and not only recommended an excellent repair shop but handled the claim flawlessly. This office has served my family and two of our kids' families for over 20 years. I highly recommend them."
We responded:
"Lucky, your family is our family and we love and appreciate you all! It's awesome to be part of all the big moments!"
Steve Forrett
September 25, 2024
5
out of
5
rating by Steve Forrett
"I was pleasantly surprised to have such good insurance agents represent our family on behalf of State Farm. We used to live in CA and for over 21 years we used a different company for our auto and home. After courting many different famous insurance companies to find the best prices, I was blessed to find not only the best prices but the best possible agents to represent us. Recently, our car was t-boned and totaled. Like a good neighbor State Farm was there. They helped us to settle the claim quickly and paid us up front for the settlement. The other driver’s carrier will eventually pick that up. In this, the Julie Ngo agency was unlike any other. Alexa, Alex, Robert, Sonia and others in the office were on top of it like no other representatives in my entire life. These guys are the best and the company they represent is the best there is. Another thing — many insurance agencies represent several different companies. Not so with the Julie Ngo Agency. Kudos to them for being the best!"
We responded:
"Steve, thank you for sharing your experience with our office! I'm glad we could provide you with the best prices and exceptional service. It's wonderful to know that Alexa, Alex, Robert, Sonia, and the rest of our team were able to assist you promptly and efficiently, especially during your recent car accident. We strive to be there for our clients like a good neighbor, and your kind words affirm our commitment. If you ever need further assistance or have any questions, please don't hesitate to reach out. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Al Rubio
September 19, 2024
5
out of
5
rating by Al Rubio
"Alexa, Lisa, and Robert did an excellent job helping me to add a vehicle today. Julie Ngo-State Farm Insurance Agency is the best!"
We responded:
"Thank you, Al, for your wonderful review! I'm glad Alexa, Lisa, and Robert could assist you with adding your vehicle. We appreciate your kind words and are grateful to have such dedicated team members. If you need any further assistance, our office is always here to help. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Kimberly Bailey
September 11, 2024
5
out of
5
rating by Kimberly Bailey
"Julie Ngo's office is AMAZING!!! Lisa is exceptional she has been my agent for years. This office and the team is extreamly professional. They take care of me and my family with care and compfort. Thank you for always being prompt and diligent."
We responded:
"Kimberly, thank you for your wonderful review! I'm glad to hear that Lisa and our team have been able to provide you and your family with professional and caring service over the years. We truly appreciate your trust and are always here to help with any of your insurance needs. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Tamara Dillon
September 11, 2024
5
out of
5
rating by Tamara Dillon
"What a pleasant experience! Quick, easy, efficient and cost effective. You won't be disappointed with this State Farm Office. Ask for Lisa."
We responded:
"Thank you, Tamara, for your wonderful review! I'm glad you had a quick, easy, and efficient experience with our office. Lisa will be happy to know she made a positive impact. We're here for any future needs you may have. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Roberta Carrasco
September 6, 2024
5
out of
5
rating by Roberta Carrasco
"Roberto was very helpful with the information I needed and the transfer of names Thank you."
We responded:
"Roberta, thank you for your wonderful review! I'm glad Roberto could assist you with the information and the transfer of names. We appreciate your feedback and look forward to helping you with any future needs. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Michael Fencel
September 3, 2024
5
out of
5
rating by Michael Fencel
"I just reviewed all of my policies with Alex Diaz. My goal was to minimize any premium increase across these policies while maintaining all coverage limits and deductibles. Alex did his research and came up with strategies that limited the premium increase and maintained coverage limits. In light of the current insurance climate I felt very satisfied with the result. Thank you, Alex."
We responded:
"Michael, thank you for your detailed review. I'm glad Alex was able to help you minimize your premium increase while maintaining your coverage limits and deductibles. Your satisfaction, especially in the current insurance climate, is very important to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Barbara Langdon
August 26, 2024
5
out of
5
rating by Barbara Langdon
"I can’t say enough positive things about Julie Ngo- State Farm Insurance, and her entire team! They are Incredibly professional, knowledgeable, friendly and are always willing to answer any questions I may have. I highly recommend the team for any insurance needs you may have."
We responded:
"Barbara, thank you for your wonderful review. I'm glad to know that you find our team professional, knowledgeable, and friendly. We appreciate your recommendation and are always here to help with any insurance needs or questions you may have. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
P Taitague
August 10, 2024
5
out of
5
rating by P Taitague
"Today, I called Julie Ngo’s office, and spoke to Robert. I was so impressed with how he took the time to explain why our rates , went up. Enough said about that. That was 5 star. We went on to figuring out how to save a few bucks. That was successful, as well. I asked a few more questions, added Roadside assistance, and came away with a monthly rate, I can understand. Insurance can be very confusing but Robert helped me understand ratings for drivers, as well as how our vehicles stack up, in the auto industry. Keep up the great work, Robert! Julie Ngo’s office has always been an A+. Robert is a great asset to this company. Thank you, as always."
We responded:
"Hey P, Thanks a lot for sharing your experience! I'm really glad Robert could help you understand your rates and find ways to save some money. It's awesome to hear that he made everything clear and added Roadside Assistance for you. Robert is indeed a great asset to our team, and I'll make sure he knows how much you appreciated his help. If you have any more questions or need further assistance, don't hesitate to reach out. We're always here for you! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
jeannie andrade
August 6, 2024
5
out of
5
rating by jeannie andrade
"Excellent Service from a Trusted Team at State Farm I have been a loyal client of State Farm for many years, and I must say that their service continues to exceed my expectations. Julie, Nadine, Lisa, Elizabeth, Alex, and Robert are an exceptional team of professionals who truly care about their clients. I've had the pleasure of knowing Julie, the owner, for over 20 years, and her dedication to providing top-notch service is truly commendable. Having previously owned a towing business, I have had the opportunity to tow many of State Farm's customers' vehicles, and I have witnessed firsthand the care and attention they provide to each client. Not only do they handle my personal insurance needs with expertise and efficiency, but they also manage my business accounts, including worker's comp and property insurance, as well as my vehicle insurance. The team at State Farm goes above and beyond to ensure that I have the coverage I need to protect myself and my business. Their professionalism, knowledge, and personalized service make them stand out from the rest. I highly recommend State Farm to anyone in need of insurance services. Thank you, Julie, Nadine, Lisa, Elizabeth, Alex, and Robert, for your outstanding support and dedication."
We responded:
"Hi Jeannie, thank you so much for your kind words and for sharing your experience with us. It’s been a pleasure working with you over the years, and your trust in our team means the world to us. We’re glad to hear that our team has been able to meet your needs and help protect both your personal and business interests. Knowing that you value the service we provide is truly rewarding. We’re committed to maintaining the level of care and attention that you’ve come to expect. We appreciate the opportunity to provide you with high-quality insurance. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Jose Stalin
August 5, 2024
5
out of
5
rating by Jose Stalin
"Alex is a respectable man! He played no games, as other insurance agents do. He is thoroughly honest since the first time I spoke to him. Alex is a man of God!"
We responded:
"Thanks, Jose, for the awesome review! I'm so glad to hear that Alex provided you with honest and straightforward service. We truly appreciate your kind words and are grateful to have Alex on our team! If you ever need anything else, feel free to reach out! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Veteran 1971 USCG
July 30, 2024
5
out of
5
rating by Veteran 1971 USCG
"Today, I successfully changed my homeowners insurance and auto insurance including my RV. Alex Diaz did a great job with the whole process. He was professional and did not waste my time. No pressure, and best of all, I got the lowest rate by far! I have contacted all of the major agencies and compared rates. With folks like Alex, there is no need to shop anywhere else! Kudos to all of the polite folks at the Julie Ngo Agency!"
We responded:
"Hi, Thanks for sharing your experience! I'm so glad Alex was able to assist you with your homeowners, auto, and RV insurance. It's great to know you found the lowest rate with us and felt no pressure during the process. I'll definitely pass on your kudos to Alex and the rest of the team. If you need anything else, we're here to help! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Ron Gerdes
July 24, 2024
5
out of
5
rating by Ron Gerdes
"My mom used to have a State Farm office..when I go in, it's like being at my mom's again! Everyone is so helpful and kind! I love this office!"
We responded:
"Hey Ron! Thanks so much for your wonderful review! We're so glad our office brings back those warm memories of your mom's State Farm office. Our team is always here to help and make you feel at home! If you ever need anything, don't hesitate to reach out! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Vera Henke
July 24, 2024
5
out of
5
rating by Vera Henke
"I have always received exceptional service with all employees at this State Farm Office. Alex is very helpful and prompt with helping my needs. I highly recommend Julie Ngo’s office."
We responded:
"Hey Vera! Thanks a bunch for your awesome review! I'm so glad to hear that you've had exceptional service from our team. Alex will be happy to know you appreciated his help! If you ever need anything else, we're here for you. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Cecilia Villa
July 23, 2024
5
out of
5
rating by Cecilia Villa
"Alex fue muy buena persona por que me ayudo mucho. Me quede muy sastifecha. Lo recomiendo ha todos. No se van ha repentir."
We responded:
"¡Hola Cecilia! ¡Gracias por sus amables palabras! Nos alegra mucho saber que Alex le ayudó y que quedo satisfecha con nuestro servicio. ¡Recomendaciones como la suya significan mucho para nosotros! Si necesita algo más en el futuro, no dude en contactarnos. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Darlene R.
July 19, 2024
5
out of
5
rating by Darlene R.
"I can't say enough good things about State Farm insurance! From the very beginning, their team is fantastic. Their rates are competitive, and the coverage options fit my needs perfectly. What really stands out is Alex customer service!!! I spoke with Alex Diaz, who is friendly and knowledgeable making everything so easy. I got a great quote for car insurance no hidden fees. I also have home owners insurance with State Farm. 10 out of 10 hands down. State Farm’s commitment to their customers is clear, and I’m genuinely impressed with their service. Highly recommend! Thank you Alex"
We responded:
"Hi Darlene! Thank you so much for your fantastic review! I'm so glad to know that our team has been able to provide you with competitive rates and coverage that fits your needs perfectly. Alex is indeed a valuable member of our team, and I'm happy to hear that his friendly and knowledgeable service made everything easy for you. Your recommendation means a lot to us! If you ever need any further assistance, please don't hesitate to reach out. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
stella colin
July 12, 2024
5
out of
5
rating by stella colin
"Great Service!!! I have been working with Lisa Anderson over the past few years and could not be happier. The level of customer service and professionalism is top notch. I appreciate the ability to call, text or email Lisa with any question and her eagerness to help beats any other insurance company. Several of my family members have now signed up with Lisa and you should too! There aren't many companies out there that have the values and old school customer service, but here is one you can count on!"
We responded:
"Thank you for your glowing review, Stella! I'm thrilled to hear that Lisa's exceptional customer service and professionalism have left you satisfied. We are grateful for your kind words and are ecstatic to have your family members on board as well. Feel free to reach out for any insurance needs in the future! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Rahul Megharaj
July 12, 2024
5
out of
5
rating by Rahul Megharaj
"If you are looking to buy an insurance policy, I believe your search would end here. Alex from the agency was amazing. I was in the market, reached out to many agencies available online, but nobody matched my requirements and budget. I knew that all the other agencies were trying to overcharge for no reason. I am lucky that I got in touch with Alex, right person at the right time. He only took 10 minutes and was ready with a policy within my budget and requirements. 11/10 highly recommend!"
We responded:
"Thank you for sharing your positive experience, Rahul! We're thrilled that Alex was able to provide you with a policy that met your requirements and budget in just 10 minutes! We're grateful for your recommendation and look forward to assisting you in the future. Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Susie Sharp
July 11, 2024
5
out of
5
rating by Susie Sharp
"Julie Ngo State Farm The team is awesome friendly if you have any questions or answer on the spot, I love this team specially Alex"
We responded:
"Thank you for your wonderful review, Susie! I'm glad to hear that our team, especially Alex, was able to assist you promptly and efficiently. We appreciate your kind words and are here for you whenever you have questions. - Julie Ngo, State Farm Insurance Agent, Temecula, CA"
Elex Noble
July 4, 2024
5
out of
5
rating by Elex Noble
"By far this is the best insurance company I have dealt with. They have exceeded my expectations and raised the bar of how an insurance company should operate. My experiences with Lisa, Julie and Alex have always been pleasant, they have always gone above and beyond assisting me and answering all of my questions as well as providing me the best options to protect my family and our assets. I highly recommend them!"
We responded:
"Thank you for your wonderful review, Elex! We are ecstatic to hear that Lisa, Alex, and our office provided you with exceptional service and the best options to protect your family and assets. We are grateful for your recommendation and look forward to assisting you further in the future! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Julie Galloway
July 2, 2024
5
out of
5
rating by Julie Galloway
"The team at Julie’s office are wonderful!!! Any time I have an issue they immediately take care of it quickly and make me feel like a very valued customer. It’s always a pleasure to deal with them and the best rates anywhere! Highly recommend."
We responded:
"Thank you for your kind words, Julie! We are thrilled to hear that you are satisfied with our service and rates. Our team is always here to assist you promptly and make you feel valued. We appreciate your recommendation and look forward to continuing to provide you with excellent service. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Matt Nicholas
July 1, 2024
5
out of
5
rating by Matt Nicholas
"Always very helpful and supportive in any case"
We responded:
"Matt, I'm pleased to hear that you found our team helpful and supportive in every situation! Providing exceptional service to our customers is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out anytime! Julie Ngo - State Farm Insurance Agent, Temecula, CA"