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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Brooke Eldridge

Robert Brooke Eldridge

April 2, 2026

5  out of  5
rating by Robert Brooke Eldridge
"Excellent work, very professional! Got the job done! Thank You!"
We responded:
"Thank you, Robert, for your kind words! I'm happy to hear that you found our service professional and efficient. We’re always here to help with any insurance needs you might have in the future. Let us know if there's anything else we can assist you with!"
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David Beach

March 26, 2026

5  out of  5
rating by David Beach
"I had the pleasure of speaking with Elizabeth Nava. She has been a wonderful person and very professional representative of the insurance firm. She has taken the time to explain the vehicle and renters insurance policies to me and answered all of my questions. I highly recommend her and all associates at this firm. They receive an A+++ rating from me and have won my business with them. Great job Elizabeth!!"
We responded:
"Thank you for your review, David! I'm delighted to hear about your positive experience with Elizabeth. She truly embodies the professionalism and dedication we strive for at our office. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need assistance, feel free to reach out!"
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Terald Milliman Jr

March 17, 2026

5  out of  5
rating by Terald Milliman Jr
"Amazing staff."
We responded:
"Thank you, Terald, for your feedback! I'm happy to hear that our staff made a positive impression. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Arti Sharma

March 11, 2026

5  out of  5
rating by Arti Sharma
"Lisa is phenomenal. She went above and beyond explaining my questions. Highly recommend this place. Thanks Lisa for all your help today."
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J T

March 10, 2026

5  out of  5
rating by J T
"The service here is so good. They go above and beyond to make sure you get the best policy that works for you, thank you."
We responded:
"We appreciate you so much!! Thank you for being a part of our agency!!!"
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Hilliard Meeks

March 6, 2026

5  out of  5
rating by Hilliard Meeks
"Adding or changing a vehicle to the policy was easy. Robert, and all the staff are very thorough, making sure I pay the lowest premium possible."
We responded:
"Hilliard, thank you for your feedback! I'm happy to hear that Robert and the team made the process of adding or changing a vehicle to your policy easy and thorough. We appreciate you!!!!"
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TH

March 5, 2026

5  out of  5
rating by TH
"Julie is professional and a joy to do business with. The staff and Julie are great to do business with. They are efficient, prompt, easy to reach and are flexible."
We responded:
"Thank you!!! I'm so happy to hear that you find working with our team enjoyable and efficient. We strive to be prompt and flexible for our customers. And we genuinely love our agency family!!! Let us know if there's anything else we can assist you with!"
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Peggy Sanders

March 3, 2026

5  out of  5
rating by Peggy Sanders
"Been with Julie for over 10 yrs. Her staff is always available and courteous."
We responded:
"Hi Peggy! We appreciate you! Thank you for being the best part of our agency!!! "
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Anthony Gonzalez

February 26, 2026

5  out of  5
rating by Anthony Gonzalez
"Elizabeth Nava is the best. She is very patient with everyone and explains everything clearly. She is very precise and clear and VERY VERY friendly. No question is too small nor big for Elizabeth. She is the reason my family decided to continue our insurance policy here. We are beyond grateful for her and State Farm. 10/10 recommend."
We responded:
"Thank you, Anthony! I'm so happy to hear about your positive experience with Elizabeth. Her dedication to providing clear and friendly service is well-known to our customers. We're grateful for your continued trust in us and your recommendation. If you ever need anything, feel free to reach out!"
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Eli V

February 26, 2026

5  out of  5
rating by Eli V
"Incredibly thankful and grateful for the service I received a couple days ago! Really went above and beyond, with such caring professionalism. I truly feel like my money is well spent, and I'm spending it with the right people. Thank you"
We responded:
"We appreciate that you feel that way too!!! Thank you for letting us know that our team is doing a great job! We know that they intentionally set high standards for themselves daily!!"
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Janelle Wilson

February 26, 2026

5  out of  5
rating by Janelle Wilson
"This particular insurance office will call me. Can you believe it? Julie and Nadine are so incredibly helpful. Highly recommend."
We responded:
"Nadine and I love serving our customers! Thank you!!! And lol! Calling back is sometimes a lost art in many industries so we work hard to be the best at making sure you know we appreciate you!!! "
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Michael Scalise

February 21, 2026

5  out of  5
rating by Michael Scalise
"We have been customers of Julie Ngo for a very long time. She always takes the time to meet with you, review all of your coverage, and make sure you are receiving all available discounts. She is very knowledgable about the insurance industry...making sure you are properly protected. Julie goes over and above when it comes to customer service. Highly recommended!"
We responded:
"Thank you, Michael! I'm happy to hear that you've had such a positive experience with our office. It's wonderful to know that our dedication to customer service and expertise in the insurance industry has made a difference for you. If you ever have more questions or need assistance, feel free to reach out. And we love seeing you around town!! Thanks for recommending us! "
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Jason Foust

February 20, 2026

5  out of  5
rating by Jason Foust
"Absolutely outstanding service from Julie Ngo and her wonderful team at State Farm! Julie is celebrating 20 years in the business, and I’ve been fortunate to have her as my agent for close to 10 of those years. She’s knowledgeable, responsive, and truly cares about her clients. Julie always takes the time to explain options clearly and makes sure my family is properly covered. Her professionalism and integrity are unmatched, and she consistently goes above and beyond. Congratulations on 20 amazing years, Julie! Thank you for roughly 10 years of incredible service. Highly recommend to anyone looking for an agent they can trust long-term! -Foust Family"
We responded:
"Thank you so much, Jason and the Foust Family, for your wonderful words and for being part of our journey for nearly a decade! I'm happy to know that you appreciate the service and care we strive to provide. Your recommendation means a lot to us. Here's to many more years of working together! Let us know if there's anything else we can do for you. We appreciate you!!!"
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Erick Montejo

February 17, 2026

5  out of  5
rating by Erick Montejo
"Let me just say that I have not had any car insurance up until Statefarm with Julie Ngo and I never looked back. From the sales reps to Julie, the whole team is amazing and very caring. <3"
We responded:
"Erick, thank you for sharing your experience! I'm happy to hear that our team, from the sales reps to Julie, has made a positive impact on your car insurance journey. We’re always here to support you!"
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Judy Hoyt

February 10, 2026

5  out of  5
rating by Judy Hoyt
"I have both health & auto insurance with them."
We responded:
"Thank you, Judy! I'm happy to know you're satisfied with both your health and auto insurance with us. We’re always here to support your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Adrian Ramos

Adrian Ramos

February 6, 2026

5  out of  5
rating by Adrian Ramos
"I’m not sure about “Jake from State Farm” being relevant anymore because Lisa from State Farm is phenomenal at addressing everything with a welcoming attitude, diligently responding to emails, finding answers if she’s unaware or unsure, following up and so much more!! In fact, the whole team at Julie Ngo’s office is great! Shout out to Roberto for promptly updating my information today and following up with an email to give me that peace of mind that everything is taken care of!"
We responded:
"Adrian, thank you for your fantastic review! I'm happy to hear that Lisa and Roberto provided such excellent service. They make a great team!! Our team is dedicated to making sure everything is handled smoothly and efficiently. If you ever need anything else, just let us know!"
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char brooks

February 4, 2026

5  out of  5
rating by char brooks
"I have worked with Roberto before and he has taken great care I insuring I get the proper insurance for my needs. Great service, easy to reach."
We responded:
"Thank you Char! Roberto is awesome and we love that he is being recognized! We appreciate you and please reach out anytime you need us!!!"
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Daniela M Gonzalez

February 4, 2026

5  out of  5
rating by Daniela M Gonzalez
"I switched to State farm from farmers insurance, Julie and Lisa have been great and always attentive to my needs the moment I switched always super helpful and Communication is always excellent, an overall best experience!"
We responded:
"Thank you for your review, Daniela! I'm happy to hear that Julie and Lisa have been attentive and helpful since you switched to us. We’re committed to providing excellent communication and service. Let us know if you need anything else!"
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Laura Lucas

December 31, 2025

5  out of  5
rating by Laura Lucas
"Julie Ngo, State Farm agency in Temecula is by far the best out there. That agency goes above and beyond for their clients and even future ones. I have her for personal and NOW Business insurance. If you are looking for an agent that will cares about you and making sure everything is done correctly and in a timely matter Julie Ngo - State Farm Agent in Temecula, CA is the one for you."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to know that you're satisfied with both your personal and business insurance experiences with our office. We’re committed to providing attentive and timely service to all our customers. If you ever need anything else, feel free to reach out!"
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Susan Lehner

November 20, 2025

5  out of  5
rating by Susan Lehner
"I’ve had great experiences with Julie and her staff. They are always helpful when I call. The staff is always happy to help and answer my questions. It’s been a pleasure to work with them."
We responded:
"Thank you, Susan! I'm so happy to hear that you've had such positive experiences with Julie and the team. It's wonderful to know that our staff has been helpful and attentive to your needs. We’re here to help with anything else you might need!"
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Carl Olafson

November 14, 2025

5  out of  5
rating by Carl Olafson
"Julie Ngo State Farm is a pleasure to work with. She also goes the extra mile as a member of Rose Again Foundation supporting foster and emancipated youth in the Temecula area. You want a person that cares and is tied to the community? Look no further than Julie Ngo State Farm."
We responded:
"Thank you, Carl! It's wonderful to know that Julie's commitment to the community through the Rose Again Foundation resonates with you. She always says it feeds her soul. We appreciate your support and are here for any of your insurance needs! And we also love that your support of Rose Again Foundation is a family affair!"
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Gloria Batchelor

October 29, 2025

5  out of  5
rating by Gloria Batchelor
"We’ve Been with them for years…. Have never been disappointed. They are a fantastic team. This last go around Roberto took great care of us and gave us Excellent customer service . Can’t say enough how awesome this group is."
We responded:
"Thank you for your wonderful feedback, Gloria! I'm so happy to hear that Roberto and the team have consistently provided you with excellent service. Your continued trust means a lot to us. If there's anything else we can do for you, just let us know!"
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curt stika

October 22, 2025

5  out of  5
rating by curt stika
"Very Professional and personable, I highly recommend them for helping me with my insurance needs."
We responded:
"Thank you, Curt! I'm happy to know you found our service both professional and personable. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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John

October 15, 2025

5  out of  5
rating by John
"Very helpful for my home and auto insurance"
We responded:
"Thank you, John! I'm happy to know you found our assistance with your home and auto insurance helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Craig Thralls

October 15, 2025

5  out of  5
rating by Craig Thralls
"Always prompt service. No stress or drama."
We responded:
"Thank you, Craig! We have loved being a part of your family for many years!! I'm happy you appreciate our prompt service and stress-free experience!! Cheers to many more years!!"