State Farm® Insurance Agent Julie Ngo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vero
April 17, 2025
5
out of
5
rating by Vero
"We have been with Julie for over 23 years. She is been amazing along with her staff. Thanks so much Julie!"
We responded:
"Thank you, Vero, for your kind words and for being with us for over 23 years! I'm so happy to hear that you have had a positive experience with our team. We're always here to assist with any of your insurance needs."
Nadine P.
April 15, 2025
5
out of
5
rating by Nadine P.
"Amazing team! Customer service is top notch and I always leave feeling confident about my policies! I refer all my family and friends here and they are just as happy! Highly recommend!"
We responded:
"Thank you so much, Nadine! I'm glad to know that our team has provided you with top-notch customer service and that you feel confident about your policies. Your referrals mean a lot to us, and we're happy to hear your family and friends are satisfied too."
one two
April 14, 2025
5
out of
5
rating by one two
"Nadine at State Farm is always a pleasure to work with, she is knowledgeable and helpful in anyway that she can be. Love this State Farm office! 10 out of 10 highly recommend."
We responded:
"Thank you so much for your wonderful feedback! I'm happy to hear that Nadine has been knowledgeable and helpful during your interactions. Your recommendation means a lot to us. If you ever need assistance, please don't hesitate to reach out."
Salvador Araiza
March 19, 2025
5
out of
5
rating by Salvador Araiza
"Elizabeth Nava and state farm insurance have always been to helpful and professional. They’re always helping me find ways to save money on my insurance policy—thank you Elizabeth Nava."
We responded:
"Thank you, Salvador, for sharing your experience! I'm happy to know that Elizabeth and our team have been helpful and professional in assisting you. It's great to hear that we've been able to help you find savings on your insurance policy. If you need further assistance, please feel free to reach out."
Bret Combs
March 14, 2025
5
out of
5
rating by Bret Combs
"Lisa anderson called me and asked if i would like to bundle none of my other agencys asked me to do that she was very kind and proffesional to work with and saved me money i highly recomend her to anybody as an agent . Thank you Lisa very much"
We responded:
"Thank you, Bret, for sharing your experience! I'm happy to hear that Lisa was able to assist you with bundling and save you money. Her professionalism and kindness are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
C Hardy
March 6, 2025
5
out of
5
rating by C Hardy
"Excellent team leadership. Best customer service"
We responded:
"Thank you, C Hardy! I'm glad to know you appreciated our team's leadership and customer service. We're here to assist you with any future needs or questions."
Pat Pat
March 5, 2025
5
out of
5
rating by Pat Pat
"Verry helpful"
We responded:
"Thank you, Pat, for your kind words! I'm glad you found our service helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Jaysen Valdez
March 4, 2025
5
out of
5
rating by Jaysen Valdez
"Julie and her team are awesome! Lisa is always patient with me, and my questions. Alex makes things so simple and is very professional. Thank you guys for the level of customer service you provide."
We responded:
"Thank you, Jaysen, for your wonderful feedback! I'm glad to hear that Lisa's patience and Alex's professionalism have made your experience with us enjoyable. We truly appreciate your kind words about our customer service. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
Janice Tran
February 17, 2025
5
out of
5
rating by Janice Tran
"We have been with Julie Ngo and her team for a long time now. They are always working and asking sure all questions are answered. Best service I have experienced."
We responded:
"Thank you, Janice, for your kind words! I'm happy to know that you have had such a positive experience with our team. We strive to ensure all your questions are answered and provide the best service possible. If you ever need anything else, please feel free to reach out."
Julie
February 15, 2025
5
out of
5
rating by Julie
"I have been with julies office for over five years all of her agents are top notch as soon as I say my name they have everything ready to help with any question they always make me feel like family Julie is so nice my husband and I met her at Temecula car shows she loves the street Rodders too She has an agent named Alex he can be found at the murrieta car show they offer Hagerty insurance too for your classic car needs I highly recommend them. Julie Haapala"
We responded:
"Awww….Julie! You are family!!! I remember those early mornings setting up for the car show!! 6am in the morning and I could always count on you and Randy stopping by to say Hi and giving me a big hug!!! Love to you and the family!!"
Cody Golay
February 15, 2025
5
out of
5
rating by Cody Golay
"Alex is awesome, he really took the time to find a policy that worked for me. I can’t recommend him enough. If you’re unsure about where to go for these needs, Alex will definitely reassure you that you are in good hands and at the right place."
We responded:
"Thank you, Cody! I'm glad to hear that Alex was able to find the right policy for you. It's wonderful to know that you feel confident and reassured with our services. If you have any more questions or need assistance in the future, don't hesitate to reach out."
Tamara Dillon
February 14, 2025
5
out of
5
rating by Tamara Dillon
"What a pleasant experience! Quick, easy, efficient and cost effective. You won't be disappointed with this State Farm Office. Very attentive and responsive."
We responded:
"Thank you, Tamara, for your wonderful review! I'm glad you had a quick, easy, and efficient experience with our office. Lisa will be happy to know she made a positive impact. We're here for any future needs you may have. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Charles Tompkins
February 12, 2025
5
out of
5
rating by Charles Tompkins
"I spoke with Lisa today and she was able to help me with my insurance needs. She was very insightful and provided exactly what I needed in order to maximize my policy savings."
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to hear that Lisa was insightful and helped you with your insurance needs. It's great to know she provided exactly what you needed to maximize your policy savings. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Michelle Caruso
February 11, 2025
5
out of
5
rating by Michelle Caruso
"If you are looking for an insurance agency with dedicated and highly-trained employees who provide efficient, friendly, personal service and promptly answer all calls and emails, I highly recommend Julie Ngo's State Farm group. I was with this agency for 6 years and employee Lisa Anderson was my go-to person for all my insurance questions and concerns and she provided excellent assistance with our home and auto policies when we recently moved out of state. Lisa even connected me with a new State Farm agent in our new location. Excellent professional service which is appreciated these days. This agency is tops!"
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm glad to know that Lisa was able to assist you with your policies during your move. Her dedication to connecting you with a new State Farm agent truly reflects our commitment to providing excellent service. We're grateful for your six years with us and wish you all the best in your new location. If you ever need anything else, feel free to reach out!"
Kara Egger
February 10, 2025
5
out of
5
rating by Kara Egger
"Julie NGO’s State Farm office answers the phone immediately- no voice mail jail! They are amazingly pleasant and efficient. Everyone in this office has always been enthusiastic about being of assistance . I’m so appreciative! Alex is fantastic- special mention."
We responded:
"Thank you, Kara, for sharing your experience with our office! I'm glad to know that our team, especially Alex, has been able to assist you efficiently and pleasantly. We strive to provide prompt and enthusiastic service, and it's wonderful to see that reflected in your feedback. If you ever need further assistance, don't hesitate to reach out!"
Jan Baja
February 5, 2025
5
out of
5
rating by Jan Baja
"I have dealt with agents at Julie Ngo’s State Farm office for a few years. Excellent, professional service!"
We responded:
"Thank you, Jan, for your kind words! We're happy to know you've been satisfied with the professional service from our team over the years. If you ever have any questions or need further assistance, we're here to help!"
Yvette Johnson
February 5, 2025
4
out of
5
rating by Yvette Johnson
"I am grateful for Elizabeth and her tenacity. She truly tried to help me figure this whole thing out. I had a Mail agent, but he didn’t seem quite interested. In fact, he seemed a little nonchalant.. Thank you, Elizabeth"
We responded:
"Thank you, Yvette, for sharing your experience. I'm happy to hear that Elizabeth was able to assist you with dedication and care. We appreciate your feedback regarding the other agent and will address this to ensure a better experience in the future. If you have any more questions or need further assistance, please feel free to reach out to our office."
SHIRLEY RETMAN
February 5, 2025
5
out of
5
rating by SHIRLEY RETMAN
"Thank you for your excellent and thorough customer service. Always personalized and always great!"
We responded:
"Thank you Shirley! We appreciate you so much!! We love our client family!! And Nichole is a rockstar!!"
John Gonzalez
January 31, 2025
5
out of
5
rating by John Gonzalez
"Elizabeth, was extremely helpful! She went above all expectations to resolve my issue. Thank You so much, releived my stress."
We responded:
"We really appreciate you taking the time to share your feedback, John! It’s wonderful to hear that Elizabeth was able to go above and beyond to help resolve your issue. We’re so glad she could relieve your stress— that’s exactly what we aim for. We’ll be sure to pass along your kind words to her. If you ever need further assistance, don’t hesitate to reach out!"
Connie Ghosn
January 30, 2025
5
out of
5
rating by Connie Ghosn
"The service is great! Our questions regarding our homeowner's policy were answered with knowledge and professionalism."
We responded:
"Thank you, Connie! I'm happy to know that you found our service great and that we could answer your questions about your homeowner's policy with knowledge and professionalism. If you have any more questions, feel free to reach out. "
Ralph Buchanan
January 24, 2025
5
out of
5
rating by Ralph Buchanan
"Huge thank you, to the Julie Ngo and Team at old town Temecula. We have had the best service with courtesy in every way possible, from the office visits, phone calls, and emails, it is always a positive and warm experience, you will not find another insurance company… so caring and professional. I recommend Julie NGO, State Farm and her Team to anyone that needs help with finding the best!"
We responded:
"Thank you so much, Ralph, for your wonderful feedback! I'm delighted to know that you had such a positive experience with our team at the Old Town Temecula office. Your recommendation means a lot to us, and we're grateful for your support. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Dennis Noble
January 23, 2025
5
out of
5
rating by Dennis Noble
"Been with Julie for many years and her office staff have always been very helpful, kind, and understanding. No better insurance agency in California."
We responded:
"Thank you, Dennis, for your wonderful review! I'm so happy to know that you have been with us for many years and that our team has consistently provided helpful, kind, and understanding service. Your support means a lot, and we're grateful to be your choice for insurance in California. If you ever need anything, don't hesitate to reach out!"
Marcia Mikesell
January 21, 2025
5
out of
5
rating by Marcia Mikesell
"Elizabeth Nava helped me today with an additional name on my Trust. She was really nice, funny, professional, and explained to me how to send some info to her via text message. A delight to work with!"
We responded:
"Thank you, Marcia, for sharing your experience! We're thrilled to hear that Elizabeth made the process smooth and enjoyable. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!"
Lynelle G
January 21, 2025
5
out of
5
rating by Lynelle G
"Julie and her staff have been nothing but polite and professional we us. They are quick to respond to our questions as well as assist us if something arises."
We responded:
"Thank you so much for your wonderful feedback, Lynelle! I'm glad to know that our team's politeness and professionalism have made a positive impact on your experience. We're always here to respond quickly and assist with any questions or concerns. If there's anything else you need, please don't hesitate to reach out. Your support means a lot to us!"
Danny
January 21, 2025
5
out of
5
rating by Danny
"Got some help from Lisa today, I must say, she is so professional, and so sweet and so caring. I can tell Lisa is the captain of the ship and I can respect that. Thanks Lisa, and Liz and Alex and Julie ."
We responded:
"Thank you, Danny, for your wonderful feedback! I'm delighted to hear that Lisa, along with Liz, Alex, and myself, made a positive impact on your experience. Lisa's professionalism and caring nature truly shine, and it's great to know you felt supported. "