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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Scalise

Michael Scalise

February 21, 2026

5  out of  5
rating by Michael Scalise
"We have been customers of Julie Ngo for a very long time. She always takes the time to meet with you, review all of your coverage, and make sure you are receiving all available discounts. She is very knowledgable about the insurance industry...making sure you are properly protected. Julie goes over and above when it comes to customer service. Highly recommended!"
We responded:
"Thank you, Michael! I'm happy to hear that you've had such a positive experience with our office. It's wonderful to know that our dedication to customer service and expertise in the insurance industry has made a difference for you. If you ever have more questions or need assistance, feel free to reach out. And we love seeing you around town!! Thanks for recommending us! "
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Jason Foust

February 20, 2026

5  out of  5
rating by Jason Foust
"Absolutely outstanding service from Julie Ngo and her wonderful team at State Farm! Julie is celebrating 20 years in the business, and I’ve been fortunate to have her as my agent for close to 10 of those years.
She’s knowledgeable, responsive, and truly cares about her clients. Julie always takes the time to explain options clearly and makes sure my family is properly covered. Her professionalism and integrity are unmatched, and she consistently goes above and beyond.
Congratulations on 20 amazing years, Julie! Thank you for roughly 10 years of incredible service. Highly recommend to anyone looking for an agent they can trust long-term!
-Foust Family"
We responded:
"Thank you so much, Jason and the Foust Family, for your wonderful words and for being part of our journey for nearly a decade! I'm happy to know that you appreciate the service and care we strive to provide. Your recommendation means a lot to us. Here's to many more years of working together! Let us know if there's anything else we can do for you. We appreciate you!!!"
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Erick Montejo

February 17, 2026

5  out of  5
rating by Erick Montejo
"Let me just say that I have not had any car insurance up until Statefarm with Julie Ngo and I never looked back. From the sales reps to Julie, the whole team is amazing and very caring. <3"
We responded:
"Erick, thank you for sharing your experience! I'm happy to hear that our team, from the sales reps to Julie, has made a positive impact on your car insurance journey. We’re always here to support you!"
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Judy Hoyt

February 10, 2026

5  out of  5
rating by Judy Hoyt
"I have both health & auto insurance with them."
We responded:
"Thank you, Judy! I'm happy to know you're satisfied with both your health and auto insurance with us. We’re always here to support your needs. Let us know if there's anything else we can assist you with!"
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Adrian Ramos

February 6, 2026

5  out of  5
rating by Adrian Ramos
"I’m not sure about “Jake from State Farm” being relevant anymore because Lisa from State Farm is phenomenal at addressing everything with a welcoming attitude, diligently responding to emails, finding answers if she’s unaware or unsure, following up and so much more!!
In fact, the whole team at Julie Ngo’s office is great! Shout out to Roberto for promptly updating my information today and following up with an email to give me that peace of mind that everything is taken care of!"
We responded:
"Adrian, thank you for your fantastic review! I'm happy to hear that Lisa and Roberto provided such excellent service. They make a great team!! Our team is dedicated to making sure everything is handled smoothly and efficiently. If you ever need anything else, just let us know!"
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char brooks

February 4, 2026

5  out of  5
rating by char brooks
"I have worked with Roberto before and he has taken great care I insuring I get the proper insurance for my needs. Great service, easy to reach."
Profile photo of Daniela M Gonzalez

Daniela M Gonzalez

February 4, 2026

5  out of  5
rating by Daniela M Gonzalez
"I switched to State farm from farmers insurance, Julie and Lisa have been great and always attentive to my needs the moment I switched always super helpful and Communication is always excellent, an overall best experience!"
We responded:
"Thank you for your review, Daniela! I'm happy to hear that Julie and Lisa have been attentive and helpful since you switched to us. We’re committed to providing excellent communication and service. Let us know if you need anything else!"
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Laura Lucas

December 31, 2025

5  out of  5
rating by Laura Lucas
"Julie Ngo, State Farm agency in Temecula is by far the best out there. That agency goes above and beyond for their clients and even future ones. I have her for personal and NOW Business insurance. If you are looking for an agent that will cares about you and making sure everything is done correctly and in a timely matter Julie Ngo - State Farm Agent in Temecula, CA is the one for you."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to know that you're satisfied with both your personal and business insurance experiences with our office. We’re committed to providing attentive and timely service to all our customers. If you ever need anything else, feel free to reach out!"
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Susan Lehner

November 20, 2025

5  out of  5
rating by Susan Lehner
"I’ve had great experiences with Julie and her staff. They are always helpful when I call. The staff is always happy to help and answer my questions. It’s been a pleasure to work with them."
We responded:
"Thank you, Susan! I'm so happy to hear that you've had such positive experiences with Julie and the team. It's wonderful to know that our staff has been helpful and attentive to your needs. We’re here to help with anything else you might need!"
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Carl Olafson

November 14, 2025

5  out of  5
rating by Carl Olafson
"Julie Ngo State Farm is a pleasure to work with. She also goes the extra mile as a member of Rose Again Foundation supporting foster and emancipated youth in the Temecula area. You want a person that cares and is tied to the community? Look no further than Julie Ngo State Farm."
We responded:
"Thank you, Carl! It's wonderful to know that Julie's commitment to the community through the Rose Again Foundation resonates with you. She always says it feeds her soul.

We appreciate your support and are here for any of your insurance needs! And we also love that your support of Rose Again Foundation is a family affair!"
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Gloria Batchelor

October 29, 2025

5  out of  5
rating by Gloria Batchelor
"We’ve Been with them for years…. Have never been disappointed. They are a fantastic team. This last go around Roberto took great care of us and gave us Excellent customer service . Can’t say enough how awesome this group is."
We responded:
"Thank you for your wonderful feedback, Gloria! I'm so happy to hear that Roberto and the team have consistently provided you with excellent service. Your continued trust means a lot to us. If there's anything else we can do for you, just let us know!"
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curt stika

October 22, 2025

5  out of  5
rating by curt stika
"Very Professional and personable, I highly recommend them for helping me with my insurance needs."
We responded:
"Thank you, Curt! I'm happy to know you found our service both professional and personable. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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John

October 15, 2025

5  out of  5
rating by John
"Very helpful for my home and auto insurance"
We responded:
"Thank you, John! I'm happy to know you found our assistance with your home and auto insurance helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Craig Thralls

Craig Thralls

October 15, 2025

5  out of  5
rating by Craig Thralls
"Always prompt service. No stress or drama."
We responded:
"Thank you, Craig! We have loved being a part of your family for many years!! I'm happy you appreciate our prompt service and stress-free experience!! Cheers to many more years!!"
Profile photo of Kevin Foohey

Kevin Foohey

October 9, 2025

5  out of  5
rating by Kevin Foohey
"I had a wonderful experience with Alex. He was very informative and helpful through the process of finding the right coverage and getting insured. He made it a good experience. Would recommend!"
We responded:
"Kevin, thank you for sharing your experience! I'm glad to know that Alex was informative and helpful in finding the right coverage for you. We appreciate your recommendation and are here to assist with any further insurance needs.

- Julie Ngo - State Farm Insurance Agent, Temecula, CA"
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Eduardo Salvador

September 30, 2025

5  out of  5
rating by Eduardo Salvador
"Help was quick and resolved my issue fast. Thank you!"
We responded:
"Thank you, Eduardo! I'm happy to know that our team was able to assist you quickly and effectively. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
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Linda Moore

September 25, 2025

5  out of  5
rating by Linda Moore
"I needed help in getting a quote for drivers insurance. They went above and beyond to accommodate my needs. They were courteous, helpful, friendly, and very professional. Glad to have found such a great company!"
We responded:
"Linda, thank you for your wonderful feedback! I'm happy to know that our team was able to assist you with your driver's insurance quote and provide the professional and friendly service you deserve. We appreciate your trust in us and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Wendy Orfila

September 23, 2025

5  out of  5
rating by Wendy Orfila
"I have always had a wonderful experience with Julie and her staff! Well informed, quick to help with whatever my needs. Someone always answers the phone and or gets back to me immediately. And they help with cheer in their voice. Like they actually like their job and are grateful for their clients. Great service and prices. Thank you to Elizabeth today! Added a vehicle in minutes."
We responded:
"Thank you, Wendy! I'm happy to hear that you've consistently had a positive experience with our team. Elizabeth and the rest of us are always eager to assist you with a smile. We appreciate your kind words about our service and pricing. Let us know if there's anything else we can do for you!"
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Phil Iwasaki

September 19, 2025

5  out of  5
rating by Phil Iwasaki
"Highly Recommended Choice For Your Insurance Needs. Judy Ngo And Her Team Provide World Class Customer Service And Truly Care For Their Client’s Needs!!!!"
We responded:
"Phil, thank you for your fantastic feedback! I'm happy to hear that you appreciate the service provided by Judy and our team. We strive to offer exceptional care and support for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Clifford Langley

September 16, 2025

5  out of  5
rating by Clifford Langley
"I recently bought a new truck and needed to get it insured and drop my old trucks policy. The process was flawless. An hour later I called Roberto to make some changes, and that was completed flawlessly as well. I have been with Julie's office since 2014 and have received world class customer service every time. Although I had never talked to Roberto in the past, I knew like all of her staff he would be well trained, competent and always friendly."
We responded:
"Thank you, Clifford! I'm happy to hear that your experience with insuring your new truck and adjusting your policy went smoothly. Roberto and the rest of our team are dedicated to providing exceptional service, and it's great to know we've consistently met your expectations since 2014. We’re here to help with any future insurance needs!"
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bret combs

September 3, 2025

5  out of  5
rating by bret combs
"I called to get my policy emailed to me and Robert Placensia helped me with that he was polite and very proffesional in doing this I greatley appreciated it thank you very much"
We responded:
"Thank you for sharing your experience, Bret! I'm happy to hear that Robert was able to assist you with your policy request in such a professional manner. We appreciate your feedback and are always here to help with anything you need. Let us know if there's anything else we can do for you!"
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Joey Chavez

August 19, 2025

5  out of  5
rating by Joey Chavez
"Elizabeth was awesome. I had a question about some unclaimed money on a letter I received. She was prompt and knowledgeable. Thanks Elizabeth!"
We responded:
"Joey, thank you for your feedback! I'm happy to hear that Elizabeth was able to assist you promptly and effectively with your question. We appreciate your trust in our team. If there's anything else we can help with, just let us know!"
Profile photo of Gustavo Palencia

Gustavo Palencia

August 15, 2025

5  out of  5
rating by Gustavo Palencia
"very good fantastic"
We responded:
"Thank you, Gustavo! I'm happy to know you had a fantastic experience with our office. We’re here to help with any of your insurance needs!"
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Kara Egger

August 12, 2025

5  out of  5
rating by Kara Egger
"Julie NGO’s State Farm office answers the phone immediately- no voice mail jail! They are amazingly pleasant and efficient. Everyone in this office has always been enthusiastic about being of assistance . I’m so appreciative! Alex is fantastic- special mention."
We responded:
"Thank you, Kara, for sharing your experience with our office! I'm glad to know that our team, especially Alex, has been able to assist you efficiently and pleasantly. We strive to provide prompt and enthusiastic service, and it's wonderful to see that reflected in your feedback. If you ever need further assistance, don't hesitate to reach out!"
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J T

August 11, 2025

5  out of  5
rating by J T
"The service here is so good. They go above and beyond to make sure you get the best policy that works for you, thank you."
We responded:
"We appreciate you so much!! Thank you for being a part of our agency!!!"