State Farm® Insurance Agent Julie Ngo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura Lucas
December 31, 2025
5
out of
5
rating by Laura Lucas
"Julie Ngo, State Farm agency in Temecula is by far the best out there. That agency goes above and beyond for their clients and even future ones. I have her for personal and NOW Business insurance. If you are looking for an agent that will cares about you and making sure everything is done correctly and in a timely matter Julie Ngo - State Farm Agent in Temecula, CA is the one for you."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to know that you're satisfied with both your personal and business insurance experiences with our office. We’re committed to providing attentive and timely service to all our customers. If you ever need anything else, feel free to reach out!"
Susan Lehner
November 20, 2025
5
out of
5
rating by Susan Lehner
"I’ve had great experiences with Julie and her staff. They are always helpful when I call. The staff is always happy to help and answer my questions. It’s been a pleasure to work with them."
We responded:
"Thank you, Susan! I'm so happy to hear that you've had such positive experiences with Julie and the team. It's wonderful to know that our staff has been helpful and attentive to your needs. We’re here to help with anything else you might need!"
Carl Olafson
November 14, 2025
5
out of
5
rating by Carl Olafson
"Julie Ngo State Farm is a pleasure to work with. She also goes the extra mile as a member of Rose Again Foundation supporting foster and emancipated youth in the Temecula area. You want a person that cares and is tied to the community? Look no further than Julie Ngo State Farm."
We responded:
"Thank you, Carl! It's wonderful to know that Julie's commitment to the community through the Rose Again Foundation resonates with you. She always says it feeds her soul. We appreciate your support and are here for any of your insurance needs! And we also love that your support of Rose Again Foundation is a family affair!"
Gloria Batchelor
October 29, 2025
5
out of
5
rating by Gloria Batchelor
"We’ve Been with them for years…. Have never been disappointed. They are a fantastic team. This last go around Roberto took great care of us and gave us Excellent customer service . Can’t say enough how awesome this group is."
We responded:
"Thank you for your wonderful feedback, Gloria! I'm so happy to hear that Roberto and the team have consistently provided you with excellent service. Your continued trust means a lot to us. If there's anything else we can do for you, just let us know!"
curt stika
October 22, 2025
5
out of
5
rating by curt stika
"Very Professional and personable, I highly recommend them for helping me with my insurance needs."
We responded:
"Thank you, Curt! I'm happy to know you found our service both professional and personable. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
John
October 15, 2025
5
out of
5
rating by John
"Very helpful for my home and auto insurance"
We responded:
"Thank you, John! I'm happy to know you found our assistance with your home and auto insurance helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Craig Thralls
October 15, 2025
5
out of
5
rating by Craig Thralls
"Always prompt service. No stress or drama."
We responded:
"Thank you, Craig! We have loved being a part of your family for many years!! I'm happy you appreciate our prompt service and stress-free experience!! Cheers to many more years!!"
Eduardo Salvador
September 30, 2025
5
out of
5
rating by Eduardo Salvador
"Help was quick and resolved my issue fast. Thank you!"
We responded:
"Thank you, Eduardo! I'm happy to know that our team was able to assist you quickly and effectively. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
Linda Moore
September 25, 2025
5
out of
5
rating by Linda Moore
"I needed help in getting a quote for drivers insurance. They went above and beyond to accommodate my needs. They were courteous, helpful, friendly, and very professional. Glad to have found such a great company!"
We responded:
"Linda, thank you for your wonderful feedback! I'm happy to know that our team was able to assist you with your driver's insurance quote and provide the professional and friendly service you deserve. We appreciate your trust in us and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Wendy Orfila
September 23, 2025
5
out of
5
rating by Wendy Orfila
"I have always had a wonderful experience with Julie and her staff! Well informed, quick to help with whatever my needs. Someone always answers the phone and or gets back to me immediately. And they help with cheer in their voice. Like they actually like their job and are grateful for their clients. Great service and prices. Thank you to Elizabeth today! Added a vehicle in minutes."
We responded:
"Thank you, Wendy! I'm happy to hear that you've consistently had a positive experience with our team. Elizabeth and the rest of us are always eager to assist you with a smile. We appreciate your kind words about our service and pricing. Let us know if there's anything else we can do for you!"
Phil Iwasaki
September 19, 2025
5
out of
5
rating by Phil Iwasaki
"Highly Recommended Choice For Your Insurance Needs. Judy Ngo And Her Team Provide World Class Customer Service And Truly Care For Their Client’s Needs!!!!"
We responded:
"Phil, thank you for your fantastic feedback! I'm happy to hear that you appreciate the service provided by Judy and our team. We strive to offer exceptional care and support for all your insurance needs. Let us know if there's anything else we can assist you with!"
Clifford Langley
September 16, 2025
5
out of
5
rating by Clifford Langley
"I recently bought a new truck and needed to get it insured and drop my old trucks policy. The process was flawless. An hour later I called Roberto to make some changes, and that was completed flawlessly as well. I have been with Julie's office since 2014 and have received world class customer service every time. Although I had never talked to Roberto in the past, I knew like all of her staff he would be well trained, competent and always friendly."
We responded:
"Thank you, Clifford! I'm happy to hear that your experience with insuring your new truck and adjusting your policy went smoothly. Roberto and the rest of our team are dedicated to providing exceptional service, and it's great to know we've consistently met your expectations since 2014. We’re here to help with any future insurance needs!"
bret combs
September 3, 2025
5
out of
5
rating by bret combs
"I called to get my policy emailed to me and Robert Placensia helped me with that he was polite and very proffesional in doing this I greatley appreciated it thank you very much"
We responded:
"Thank you for sharing your experience, Bret! I'm happy to hear that Robert was able to assist you with your policy request in such a professional manner. We appreciate your feedback and are always here to help with anything you need. Let us know if there's anything else we can do for you!"
Joey Chavez
August 19, 2025
5
out of
5
rating by Joey Chavez
"Elizabeth was awesome. I had a question about some unclaimed money on a letter I received. She was prompt and knowledgeable. Thanks Elizabeth!"
We responded:
"Joey, thank you for your feedback! I'm happy to hear that Elizabeth was able to assist you promptly and effectively with your question. We appreciate your trust in our team. If there's anything else we can help with, just let us know!"
Kara Egger
August 12, 2025
5
out of
5
rating by Kara Egger
"Julie NGO’s State Farm office answers the phone immediately- no voice mail jail! They are amazingly pleasant and efficient. Everyone in this office has always been enthusiastic about being of assistance . I’m so appreciative! Alex is fantastic- special mention."
We responded:
"Thank you, Kara, for sharing your experience with our office! I'm glad to know that our team, especially Alex, has been able to assist you efficiently and pleasantly. We strive to provide prompt and enthusiastic service, and it's wonderful to see that reflected in your feedback. If you ever need further assistance, don't hesitate to reach out!"
J T
August 11, 2025
5
out of
5
rating by J T
"The service here is so good. They go above and beyond to make sure you get the best policy that works for you, thank you."
We responded:
"We appreciate you so much!! Thank you for being a part of our agency!!!"
Perry Bayani
July 26, 2025
5
out of
5
rating by Perry Bayani
"Been with Julie for a year now and through 3 vehicle policies with different coverage levels. It’s been a fantastic experience with having an agent for the first time. Robert from her team is great and helped me get a great rate on my new car the same day I bought it. Overall best experience I’ve had with car insurance and recommend it over other major insurances around."
We responded:
"Thank you, Perry! I'm happy to hear that your experience with us has been fantastic, especially with Robert's assistance in securing a great rate for you. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Donald Shea
July 22, 2025
5
out of
5
rating by Donald Shea
"Julie has always gone above and beyond for her clients. I do Real Estate and she has been a resource for me and my clients. She is always happy to help answer questions that come up for my clients. I can't recommend her and her office enough."
We responded:
"Thank you for your review, Don! I'm so happy to know that we have been a valuable resource for you and your clients in the real estate field. It's wonderful to hear that our team's dedication and helpfulness have made a positive impact. We appreciate your recommendation and are here whenever you or your clients need assistance. Thanks for choosing us over and over again!!!"
Brad Neet
July 14, 2025
5
out of
5
rating by Brad Neet
"Always friendly and helpful. Today I got a good news call with a decrease in a policy! That doesn’t happen very often, especially in CA. Thank you."
We responded:
"Thank you for your review, Brad! I'm happy to hear that you received some good news with your policy decrease. It's wonderful to know our team is providing friendly and helpful service. If you have any more questions or need assistance, feel free to reach out anytime!"
Jeremiah James dela Rosa
June 28, 2025
5
out of
5
rating by Jeremiah James dela Rosa
"I've been with State Farm for years, and I can say that they have taken care of me so well! They have been helping me from the beginning, ensuring safety and the best cost for my insurance! :)"
We responded:
"Thank you, Jeremiah James dela Rosa! I'm happy to know that you've felt well taken care of over the years. Ensuring your safety and providing the best value for your insurance is always our priority. Let us know if there's anything else we can do for you!"
Cambria Wilson
June 14, 2025
5
out of
5
rating by Cambria Wilson
"Julie’s office has always been amazing with their customer service. Robert today was super helpful and made my insurance process seamless. Thank you!"
We responded:
"Awwww....thank you so much for taking the time to give us a review! We appreciate you so much! Robert is so efficient and you always know it's done right! We love him and so happy our customers feel the same!"
Robert Hernandez
June 5, 2025
5
out of
5
rating by Robert Hernandez
"I’ve been with Julie Ngo- State Farm Insurance for about a year now, and I can confidently say they’ve exceeded my expectations in every way. From the moment I signed up, the process was smooth, transparent, and hassle-free. Their customer service team is incredibly responsive and helpful— specially Elizabeth,whether I had a question about my policy or needed to file a claim, I always felt supported and valued. They are THE BEST!!! Highly recommended!!"
We responded:
"Thank you for taking time to write this Robert! And Happy Anniversary to us!! We appreciate you and yes, Elizabeth is awesome! She has a BIG HEART for our customers and it shows!! "
vj durham
May 31, 2025
5
out of
5
rating by vj durham
"He was very nice and professional he explained everything to where I could understand it, thank you. so much, I have been with State Farm for at least 20 years I couldn’t be happier with them"
We responded:
"Thank you for your 20 years of loyalty! I am happy to hear you had a great experience with our office. We're grateful for your trust in State Farm and look forward to serving you for many more years to come! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Vero
April 17, 2025
5
out of
5
rating by Vero
"We have been with Julie for over 23 years. She is been amazing along with her staff. Thanks so much Julie!"
We responded:
"Thank you, Vero, for your kind words and for being with us for over 23 years! I'm so happy to hear that you have had a positive experience with our team. We're always here to assist with any of your insurance needs."
Nadine S.
April 15, 2025
5
out of
5
rating by Nadine S.
"Amazing team! Customer service is top notch and I always leave feeling confident about my policies! I refer all my family and friends here and they are just as happy! Highly recommend!"
We responded:
"Thank you so much, Nadine! I'm glad to know that our team has provided you with top-notch customer service and that you feel confident about your policies. Your referrals mean a lot to us, and we're happy to hear your family and friends are satisfied too."