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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nash Terry

September 22, 2023

5  out of  5 rating by Nash Terry
"The service here is so good. They go above and beyond to make sure you get the best policy that works for you, thank you."

Michelle Hardesty

July 1, 2023

5  out of  5 rating by Michelle Hardesty
"My Dad’s truck broke down and he couldn’t find his insurance card so I called Julie’s office to get find out if he had roadside assistance on his truck. I was surprised when Elizabeth answered the phone (not a recording or answering service). She not only answered my question, she contacted the local towing company for us and even called me back to let me know they were on the way. Elizabeth was so helpful and pleasant, she a wonderful asset to Julie and State Farm. Definitely Five Star service!⭐️⭐️⭐️⭐️⭐️"

Donna Singledecker

June 25, 2023

5  out of  5 rating by Donna Singledecker
"Their customer service is wonderful. They always are willing to help and keep you updated on what is being done regarding whatever issues or questions you have. Extremely satisfied with this company."

Mike Harris

June 9, 2023

5  out of  5 rating by Mike Harris
"I would like to recognize Julie and her team for their outstanding level of service and for being proactive in identifying an opportunity to reduce my Home Owner Insurance. Lisa on Julie's team was very responsive and was able to identify additional HO Insurance savings for my daughter based on additional coverage I added to my policies."

Daniel Decker

June 7, 2023

5  out of  5 rating by Daniel Decker
"Julie and her staff are AWESOME I couldn’t be happier with their service"

Adrian Leyte

June 6, 2023

5  out of  5 rating by Adrian Leyte
"First of all I want to say that all the team at this agency is amazing! I needed help on a claim and I got an Amazon support from this agency. In particular I dealt most with Nadine and Elizabeth, they are incredible. They went above and beyond to help me and guide me through all the insurance process. Thank you to all the team, I will definitely recommend this agency to all my family and friends"

Jerry Cassatt

April 3, 2023

5  out of  5 rating by Jerry Cassatt
"I’ve been with Julie NGO’s State Farm office for about 20yrs. She and her team are professional, personable and take action. Thank you for all you do in the insurance and community world. And a special thanks to Nadine for helping me with my current claim!!!"

Al Sakhapour

February 23, 2023

5  out of  5 rating by Al Sakhapour
"Excellent Service from Lisa and Julie!"

Carol-Ann Steinbacher

February 16, 2023

5  out of  5 rating by Carol-Ann Steinbacher
"Julie Nge’s State Farm office customer service has been remarkable. I can count on Julie and her staff to look into whatever questions I have, to be proactive and reach out to me to update my car and house coverage. During the CoVid quarantine Julie and her staff personally reach out to me to check if we need food, water or toilet paper. They personally went out and purchased necessities to help her clients and the community. Thankful for her dedication to her customers and the Temecula community."

Grace Lu

February 1, 2023

5  out of  5 rating by Grace Lu
"Julie, Lisa and the rest team has been very helpful with our home and auto insurances. Whenever we need anything, they are always there to help. They have great customer service and competitive rates. Always looking out for the best of their customers. We are very thankful to have them as our agent!"

Justa regular guy (Just some person)

January 19, 2023

5  out of  5 rating by Justa regular guy (Just some person)
"You can tell they care for each person individually. Great and responsive"

Alex Ontiveros

January 18, 2023

5  out of  5 rating by Alex Ontiveros
"Lisa is the best she explained everything in detail and I really appreciate it. I shopped around but no one could beat the quality of State Farm."

dennis cross

January 18, 2023

5  out of  5 rating by dennis cross
"Julie and her entire staff are "Rock Stars". Besides getting me affordable insurance, they have provided exceptional customer service. Thank you to the entire team !!!"

Jose Ortiz

January 15, 2023

5  out of  5 rating by Jose Ortiz
"Very Professional"

Linda Montgomery

January 12, 2023

5  out of  5 rating by Linda Montgomery
"I am so happy to be in business with Julie and Elizabeth at State Farm insurance. I believe I am involved in a email scam which caused me time and money. I contacted my girls and they are all over it as always when I call with questions. They are Awesome!"

Nestor Lopez

December 25, 2022

5  out of  5 rating by Nestor Lopez
"Excelent insurance .good service"

Raymond Neiland

December 22, 2022

5  out of  5 rating by Raymond Neiland
"Julie has the sunniest personality and her office provides 5 star service across the board. Insurance isnt a fun subject but Julie and her staff make it a pleasant experience. I always leave her office believing I've received the best service and advice."

Alexa Anderson

December 18, 2022

5  out of  5 rating by Alexa Anderson
"Just purchased my life insurance and the staff was extremely helpful. They walked me through my options and made the process very easy."

Dom Long

October 6, 2022

5  out of  5 rating by Dom Long
"The staff at Julie Ngo's State Farm Insurance is amazing. They are always there to help when I need them. Very reliable and helpful. I would refer them to anyone who needs insurance."

Lamont Tyler Jr

September 24, 2022

5  out of  5 rating by Lamont Tyler Jr
"I had a wonderful time working with Alexis. She was very professional, knowledgeable and was very transparent about everything!"

Othman Aloboosi

September 23, 2022

5  out of  5 rating by Othman Aloboosi
"The best insurance company I have ever been with and the agents that works their are great!"

PureRite Drinking Water, Inc.

August 21, 2022

5  out of  5 rating by PureRite Drinking Water, Inc.
"The best service ever! Kind, courteous and accommodating!"

Sylvia Donaldson

August 12, 2022

5  out of  5 rating by Sylvia Donaldson
"Julie and her team has been Marvelous to work with. Very attentive to our needs and timelines for documents. She really takes initiative on all things for our business. I would highly recommend her!"

Denise Hinton

August 3, 2022

5  out of  5 rating by Denise Hinton
"Julie and her office have been my agent for years!! Always great customer service, they make it quick and easy to make changes. I had to file my first claim (comprehensive) ever and everyone including the State Farm Claims department made the process easy and seamless, followed up and their repair vendor was awesome. Highly recommend!!"

Kristen Salas

July 22, 2022

5  out of  5 rating by Kristen Salas
"Great insurance agency, they go above and beyond with service! I would highly recommend them for all your insurance needs!"